Terms of service
Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the Sleek Wax website, store, and related services (“Services”). By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.
1. General
1.1 Sleek Wax (“we”, “us”, “our”) provides products and services through our website and store.
1.2 These Terms apply to all users, including visitors, registered customers, and others who access the Services.
1.3 We may update these Terms at any time. The “Last Updated” date will reflect the latest version.
2. Account Registration
2.1 To use certain Services, you may need to create an account.
2.2 You are responsible for maintaining the confidentiality of your account credentials.
2.3 You agree to notify us immediately of any unauthorized use of your account.
3. Orders & Payments
3.1 Orders placed through our website are subject to acceptance and availability.
3.2 All prices are listed in INR (unless otherwise stated) and include applicable taxes.
3.3 Payment can be made through authorized payment gateways.
3.4 We reserve the right to cancel or refuse any order at our discretion.
4. Shipping & Delivery
4.1 Shipping is governed by our Shipping Policy.
4.2 Delivery times are estimated and not guaranteed.
4.3 You are responsible for providing accurate shipping information.
5. Returns & Refunds
5.1 Returns, refunds, and cancellations are governed by our Refund & Cancellation Policy.
5.2 Non-returnable items include used or opened products due to hygiene and safety reasons.
6. Intellectual Property
6.1 All content on our website, including text, images, logos, and graphics, is owned or licensed by Sleek Wax.
6.2 You may not use, reproduce, or distribute any content without prior written permission.
7. Limitation of Liability
7.1 To the maximum extent permitted by law, Sleek Wax is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.
7.2 We do not guarantee the accuracy, completeness, or reliability of any content on our website.
8. Privacy & Data Protection
8.1 Your personal data is handled in accordance with our Privacy Policy, which complies with GDPR (EU/EEA users) and India DPDP Act, 2023.
8.2 For GDPR rights (EU/EEA users): access, correction, deletion, data portability, objection, and withdrawal of consent can be exercised by contacting Ecom@sleekwax.com.
8.3 For DPDP Act rights (Indian users): access, correction, deletion, grievance filing, and authorization of a representative can be exercised by contacting Ecom@sleekwax.com.
9. Governing Law
9.1 These Terms are governed by the laws of India, without regard to its conflict of law provisions.
9.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Sonipat, Haryana, India.
10. Third-Party Links
10.1 Our website may include links to third-party websites.
10.2 We are not responsible for the content or practices of external sites.
11. Contact Information
For any questions regarding these Terms or the Services:
📧 Email: Ecom@sleekwax.com
📍 Address: Rai Industrial Estate, Sector 38, Plot no 767, Sonipat, HR, 131029, India
12. Acceptance
By accessing or using the Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.